Analyst using pen to point to data on computer screen

Merrill Corporation

Contact & Policies

Can I manage the frequency of alerts and notifications from DatasiteOne?

Yes. Controls inside the app allow you to set frequency levels to hourly, daily or weekly.

Where can I access Service Level Agreements (SLAs)?

Service Level Agreement documentation can be accessed though this link to

Has anything changed in how I can contact the Merrill Project Management team?

Merrill has expanded the ways that you can work with our service teams. New contact points for customers include on-line chat and the new Merrill DatasiteOne online community. This interactive forum gives customers quick, self-service access to common questions. Of course Merrill Project Managers are available by phone 24/7/365 with a real person answering every time in three rings or less.