Merrill’s Enrollment Complete solution delivers data-driven communications for the 2012 Medicare enrollment period
St. Paul, Minn. – Merrill Corporation (www.merrillcorp.com), a leading global provider of technology-enabled services for the healthcare, financial, real estate, legal, and other corporate markets, today announced the launch of its Enrollment CompleteSM solution for the Medicare market.
Merrill’s Enrollment Complete delivers personalized pre- and post-enrollment communications through a proprietary chain of custody workflow that complies with The Centers for Medicare & Medicaid Services (CMS) mandates for 2012 enrollment communications. This workflow manages data from disparate sources to create highly targeted materials and deliver comprehensive business intelligence through advanced production, fulfillment and distribution processes.
“Producing and distributing effective enrollment communications that are accurate, timely, and compliant with changing CMS Marketing Guidelines is demanding for health plans,” explained Roy Gross, president of the MCS division at Merrill. “Enrollment Complete’s proprietary chain of custody workflow helps standardize and normalize data to enhance marketing and communications programs. We developed this solution to help health plans stay compliant and provide them with the visibility needed to deal confidently with the new regulations.”
With Enrollment Complete, prospects and members receive only the information that is relevant to them, thus increasing member satisfaction while reducing member confusion and production costs. Additionally, the integrated tracking and reporting of the business intelligence delivers a comprehensive view of all marketing and communications efforts, their effectiveness, and the correlating per-member cost.
“Our Enrollment Complete solution brings together our core competencies in data processing, materials management and business intelligence, supported by our depth of experience in serving highly regulated industries, to deliver pre- and post-enrollment communications that are compliant with the changes for the 2012 Medicare Annual Enrollment Period,” said Gross.
About Merrill Corporation
Founded in 1968 and headquartered in St. Paul, Minn., Merrill Corporation (www.merrillcorp.com) is a leading provider of outsourced solutions for complex business communication and information management. Merrill’s services include document and data management, litigation support, language translation services, branded communications programs, fulfillment, imaging, and printing. Merrill’s target markets include the legal, financial services, insurance, healthcare, and real estate industries. With more than 5,000 people in over 40 domestic and 22 international locations, Merrill empowers the communications of the world’s leading companies.
