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Fee/Disclosure Communications

The Challenge


In this time of significant new regulation, plan providers must be able to meet disclosure requirements that touch all three workflows: direct to participants, direct to plan sponsors, and supporting plan sponsor obligations to communicate to participants and employees.  


While core requirements to meet regulations are alike, client specific solutions need to be designed to meet each plan provider’s client experience expectations and agreements and to be industry competitive.


Our Solution 


As a solution partner for a dozen plan providers with cumulatively over
40 million participants and more than 200,000 plan sponsors, Merrill Corporation has grown a decade long retirement practice. We have learned that offering flexible solutions and being a knowledgeable resource

partner who is proactive to change is the best way to support our clients.

Key core value points of Merrill include:

 

 • We recognize that each firm has specific commitment strategies relative to howtheir regulatory client needs should be met. We are a flexible partner in our support. Clients are not forced to settle for 'off-the-shelf’ services and benefit from a firm where inherently we work to your specific goals.

 

• We leverage our industry and cross client perspective in consort with our unique set of solution applications and production resources – data, traditional and digital print/mail as well as e-delivery – to offer the optimal solution set that matches each client’s exact requirements.

 

• Our experienced retirement account, product and technology delivery teams focus on data integrity, content/document centric solutions and significant production ‘firepower.’ We enable you to meet compliance requirements, while we leverage our platform to your firm’s specific workflows. This process delivers the right customer experience, facilitates automated data compilation/exchange, meets or exceeds mandates while providing you with user-friendly, robust online administrative controls and knowledgeable account support.

 

• Merrill continually monitors the regulatory environment and provides compliance support for what now seems to be constantly changing regulations. We’re fully engaged to meet both annual and ongoing disclosure needs to your client audiences through integrated solutions that offer document construction with automated data integration and conclude with traditional as well as electronic delivery and presentment.

 

Working with Merrill Corporation’s retirement experts you will have a team that:

 

understands and proactively supports changing regulations

creates the process for you to gather, consolidate and present your accurate fee/disclosure communications compliantly

cost-effectively facilitates the entire fee/disclosure communications process

tracks, monitors and reports progress during each step of the process

meets intensive deadlines

delivers client specific workflow centric efficient regulatory communications solutions 

The Proof


Many of the nation’s leading retirement plan providers work closely with Merrill
Corporation’s expert teams who bring a wide range of experience from all areas of the industry to deliver new technologies, marketing strategies and tactics, and innovative solutions. Each solution focuses on your firm’s requirements as we provide customized communications specific to the needs you require as the ultimate outcome.


With over 5,300 team members, our service, solution and technology are deeply resourced.
Headquartered in St. Paul, MN we offer multiple service and production sites across the country. Those sites are ISO 9001: 2008 Compliant & FSC Certified Manufacturing Facilities. Overall we are located in 70 cities worldwide.

 

We combine an advanced technology-enabled production platform with operational expertise and years of handling the complexities of regulated industries – to provide retirement plan communicators a strategic partner who offers a demonstrated record of data management and compliance adherence.

 

Statistically our efforts result in our:

• Receiving and processing more than 3.3 million orders a year

• Distributing more than 1 million custom kits annually

 

Our technology-enabled solutions manage complex data from a wide range of sources, and processes content that supports fees and disclosures and integrates these with solutions such as legal notices, enrollment kits, fact sheets and annual plan reviews.


Merrill’s Fee/Disclosure Communications Solution can be deployed as a stand-alone component or as part of Merrill’s Retirement Solutions suite of services for the entire retirement continuum. 


Contact Us
866-367-9110