Helping health plans produce, fulfill and distribute effective enrollment communications that are compliant with the evolving 2012 Annual Enrollment Period changes.
The Challenge Improving the effectiveness and speed to market of enrollment communication materials – while managing to compressed enrollment period timelines, newly defined cost structures, and evolving regulations is demanding. Yet it is the proper management of these communications that will ultimately ensure a successful and compliant 2012 enrollment period for your plan.
Our Solution Enrollment Complete delivers personalized pre and post enrollment communications through a proprietary Chain of Custody workflow. This Chain of Custody workflow manages data from disparate sources to create highly-targeted materials through advanced production, fulfillment, and distribution processes that deliver comprehensive business intelligence on each individual communication. As a result, Enrollment Complete provides health plans real-time transparency of all enrollment communications.
Utilizing Enrollment Complete’s advanced data processing capabilities; health plans will standardize and normalize their data to enhance marketing and communications programs that support enrollment processes. This centralized data, combined with proven materials management practices, provides a rapid response to changing market conditions and regulations and ensures accurate, timely and compliant enrollment communications.
Through this unique approach to executing enrollment communications, Enrollment
Complete ensures that prospects and members receive only the information that is relevant to them – increasing member satisfaction while reducing member confusion and production costs. Additionally, the integrated tracking and reporting of the business intelligence delivers a comprehensive view of all marketing and communications efforts, their effectiveness, and the correlating per-member cost.
Benefits of Enrollment Complete Include:
Real-time organization and management of all resident and third-party data to facilitate highly-personalized communications
Streamlined processes for producing, fulfilling, and distributing all pre and post enrollment communications
Adherence to regulatory guidelines by using a proven, compliance-driven production and distribution environment that includes rigorous tracking and quality controls
Transparent view of all marketing and communications efforts, their effectiveness and the correlating per-member cost
Rapid response to market conditions and needs with established change management processes
