Account Service Executive

Status: Full Time
Shift: To Be Determined ( M-F)
Location: MN-St. Cloud

Responsibilities

Solicits and maintains favorable contacts with current and potential key accounts. Develops sale of products and/or services by researching and resolving customer problems, recommending modifications to the product/service line and coordinating sales negotiations with appropriate personnel. Provides information for sales forecasts. Acts as a liaison between client, sales, service and other functional areas. Serves as a reference source for client questions; anticipating needs and suggesting alternatives. Promote and coordinates planning for all production areas. Acts as a customer contact regarding pricing, scheduling and shipping. Determines scope of projects and outlines a plan of action. Maintains current business levels and up sells Merrill services. Manages marketing programs and communication and promotional materials. Responsible for the revenue and profitability goals of the assigned account.

Qualifications

Plans, conducts and supervises assignments. Reviews progress and evaluates results. Plans and assigns personnel for given projects or tasks. Assists with the review and evaluation of personnel performance. Interprets and applies organization policy. . Recommends changes in procedures. Operates with substantial latitude for unreviewed action or decision. Reviews progress with management. Possesses and applies comprehensive knowledge to the completion of complex assignments. Works under general supervision and may provide work direction to lower level personnel.

Requires a bachelors degree and three years related customer service and/or marketing experience Prefer some experience with mutual fund, financial, commercial printing and fulfillment experience in a client service environment.

If you are interested in being considered for this position, email your resume in text or Microsoft Word to resumes.scs@merrillcorp.com. Please include "MN-St. Cloud - 18169" in the subject of your message.

The application deadline is 8/25/2008.