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Home > Merrill Lextranet Support
With Merrill Lextranet®, technical support is always available. You can reach your support personnel via email or telephone, Monday through Friday from 8:00AM to 8:30PM ET and on weekends from 9:30AM to 8:30PM ET.
Phone: 617.227.4469, Ext. 3
Email: lextranet-support@merrillcorp.com
In addition, we have an extended-hours support line for use after 8:30PM ET where an on-call support representative will quickly return you call.
Phone: 866.812.9605
When contacting our technical support staff, please have the following information ready:
- Your user name
- The cluster and case where you have experienced the issue
- Exact issue you are experiencing (is the issue repeatable?)
- The operating system you are using
- The web browser you are using, including version
- Steps you have taken toward correcting the issue
- Your experience with Lextranet
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New User Quick Start Guide
Help System
Configuring & Accessing Lextranet
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