About Merrill

Company Overview

We are a leading provider of outsourcing solutions for various complex business communication and information management needs. Our services include document and data management, litigation support, branded communication programs, fulfillment, imaging and printing. Our solutions enable our clients to create, access, control, analyze and communicate critical information for key business initiatives, such as targeted customer marketing, complex regulatory compliance and business decision making. We integrate proprietary technologies, industry-specific processes and outsourced services into flexible, easy-to-use, comprehensive service offerings.

We target specific markets that have complex information, document and communications requirements, including the legal, financial services, insurance and real estate industries. Our clients in these markets typically value accuracy, confidentiality, reliability and responsiveness. Over time, we believe we have developed a comprehensive understanding of our clients’ markets, enabling us to align our technology, processes and service approach with our clients’ business objectives. In the process, we have built strong, long-standing relationships with clients who rely on us to manage and communicate their important information. We meet our clients’ service requirements on a global basis through over 70 domestic and 15 international offices, as well as through affiliate relationships.

We conduct our business in four segments:

• Legal Solutions provides both on-demand and on-site litigation support, information management tools and electronic and print document management services for law firms, corporate legal departments and professional services firms. Examples of our services include creating searchable litigation document repositories, managing electronic data discovery and providing real-time court reporting and deposition videography.
• Marketing and Communication Solutions supplies brand identity management, customer communication and packaged direct marketing programs for sales professionals in industries such as real estate, mutual funds and insurance. Examples of our services include customizable corporate identity materials, direct mail marketing pieces and promotional programs supported by Web-based technologies.
• Transaction and Compliance Services offers document composition, filing, printing, distribution and electronic access services to support our clients’ transaction and regulatory compliance activities such as securities offerings, reorganizations, mergers and acquisitions, Securities and Exchange Commission (SEC) filings and other regulatory filings. Examples of our services include EDGAR and XBRL filings, prospectus printing and creating and hosting online data rooms for corporate transactions.
• Other Communication Services provides language translation, captioning, election services and specialty printing which complements or uses the same underlying competencies found in our other segments. Examples of our services include translating product manuals into multiple languages and providing closed captioning for television programming.